What if I Need to Change My Order?
Additions to an order may be made at any time, but additional charges may apply if expedited shipping is required.
What if I Need to Cancel My Order?
Once an order is placed, 50% is non refundable. If an order is cancelled 48 hours prior to delivery or more, that 50% is all that you are responsible to pay. If the order has been loaded onto the truck and/or delivered, you are responsible to pay the full amount. Because all reserved equipment is [...]
What is the Damage Waiver?
The Damage Waiver covers our products from being ruined or damaged while being used at the event. It Is non-refundable. If there is a refusal to pay the damage waiver, or a request to do a refundable fee, they can pay an additional 50% fee and will be refunded after the event. Once we receive all the [...]